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Privacy Policy

Last updated: October 22, 2026

SFEL places great importance on protecting your personal data. This page explains what data is collected on the sfel.fr website, why it is collected, how long it is retained, and how to exercise your rights, in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.

1. Data Controller

SFEL – Société de Fabrication et d’Équipement de Luminaires, a simplified joint-stock company (SAS) with capital of €500,000
La Trutte – P.O. Box 50020, 86501 Saulgé Cedex, France
Email: contact@sfel.fr – Tel.: 05 49 91 06 78

2. Data Collected and Purposes

Contact and Quote Request Forms

Data collected: type of request, last name, first name, email address, city, subject, and content of your message.
Purpose: to respond to your request, provide a quote, and follow up on your project.
Legal basis: pre-contractual measures taken at your request and SFEL’s legitimate interest in responding to inquiries it receives.

Catalog Request Form

Data collected: last name, first name, email address, city, and, if you choose, mobile phone number.
Purpose: to send you the requested digital catalog and, if applicable, to contact you regarding our lighting solutions.
Legal basis: your consent, obtained by checking the box on the form.

Fields marked with an asterisk are required: without them, we cannot process your request. The data entered in these forms is stored in SFEL’s customer relationship management (CRM) system.

Audience Measurement

With your consent, we use Google Analytics 4 (Google Ireland Ltd) to track website traffic and improve its content: pages viewed, duration of visit, referral source, and device type. These cookies are only set after you have given your consent, which you may withdraw at any time.
Legal basis: your consent.

3. Recipients of the Data

Your data is intended solely for the internal SFEL departments involved in your request (sales, sales administration, marketing). It is never sold or disclosed to third parties.

SFEL uses the following service providers, who act on its behalf and in compliance with the GDPR:

  • OVH SAS (Roubaix, France): website hosting;
  • the developer of SFEL's CRM tool: recording and tracking requests;
  • Google Ireland Ltd: web analytics (Google Analytics 4) and fonts (Google Fonts);
  • Weglot: translation of the English version of the website;
  • Palmsquare: website design, maintenance, and technical management.

4. Transfers Outside the European Union

Certain service providers, including Google, may process data outside the European Union. These transfers are governed by the safeguards provided for under the GDPR: an adequacy decision (EU–U.S. Data Privacy Framework) or the European Commission’s standard contractual clauses.

5. Retention Periods

  • Prospects (requests for contact, quotes, or catalogs): 3 years from the date of your last contact;
  • Customers: throughout the business relationship, and thereafter for the periods required by legal and accounting obligations;
  • Audience measurement cookies: up to 13 months; your cookie preferences are retained for 6 months.

6. Cookies

During your first visit, a banner will allow you to accept, reject, or customize non-essential cookies. You can change your selection at any time through our cookie policy, which details all the cookies used on the site.

7. Your Rights

You have the right to access, correct, delete, restrict, and transfer your data, as well as the right to object and the right to withdraw your consent at any time. You may also provide instructions regarding the handling of your data after your death.

To exercise these rights, please email contact@sfel.fr or write to SFEL, La Trutte – P.O. Box 50020, 86501 Saulgé Cedex. You will receive a response within one month.

If, after contacting us, you believe that your rights have not been respected, you may file a complaint with the CNIL (www.cnil.fr).

8. Safety

SFEL and its service providers implement appropriate technical and organizational measures to protect your data against loss, unauthorized access, or disclosure: encrypted connections (HTTPS), restricted access, backups, and website security monitoring.

9. Changes to This Policy

This policy may be updated to reflect changes to the website or to regulations. The date of the last update appears at the top of this page.